Cancellation & Refund Policy
Cancellation & Refund Policy
For One-to-One Sessions (Eureka/Einstein Plan)
Cancellation:
- Cancellation is permissible anytime after the student has made the initial payment, as discussed and confirmed during the onboarding process.
- Students must notify us of their intent to cancel, suspend, or terminate the course at least 3 days before their intended departure.
Refund Process:
- Refunds will be initiated 3 days after the cancellation request is received.
- The complete refund process may take 7-14 days, depending on the payment method used.
Fees and Charges:
- No cancellation fee or transactional fee will be imposed at the time of cancellation.
- However, any pending fees will be charged if the student has already consumed sessions or utilized resources.
For Group Sessions (Newton Plan)
Cancellation:
- Students may cancel group sessions at any time after completing the onboarding process.
- All payments must be made in advance and completed by the 3rd of each month to maintain enrollment in classes.
Cancellation Charges:
- If a student cancels the course between the 1st and 10th of the month, a cancellation charge of 30% of the monthly fee will apply.
- Cancellations made between the 11th and 20th of the month will incur a cancellation charge of 60% of the monthly fee.
- Cancellations made between the 21st and 31st of the month will result in a cancellation charge equal to 100% of the monthly fee.
Refund Process:
- Refunds will be initiated 3 days after the cancellation request is received.
- The complete refund process may take 7-14 days, depending on the payment method used.
Our commitment to providing a valuable and dependable learning experience extends to our cancellation and refund policy. We aim to ensure transparency and fairness while accommodating the diverse needs of our students.