Cancellation & Refund Policy

Cancellation & Refund Policy

For One-to-One Sessions (Eureka/Einstein Plan)

Cancellation:

  • Cancellation is permissible anytime after the student has made the initial payment, as discussed and confirmed during the onboarding process.
  • Students must notify us of their intent to cancel, suspend, or terminate the course at least 3 days before their intended departure.

Refund Process:

  • Refunds will be initiated 3 days after the cancellation request is received.
  • The complete refund process may take 7-14  days, depending on the payment method used.

Fees and Charges:

  • No cancellation fee or transactional fee will be imposed at the time of cancellation.
  • However, any pending fees will be charged if the student has already consumed sessions or utilized resources.

For Group Sessions (Newton Plan)

Cancellation:

  • Students may cancel group sessions at any time after completing the onboarding process.
  • All payments must be made in advance and completed by the 3rd of each month to maintain enrollment in classes.

Cancellation Charges:

  • If a student cancels the course between the 1st and 10th of the month, a cancellation charge of 30% of the monthly fee will apply.
  • Cancellations made between the 11th and 20th of the month will incur a cancellation charge of 60% of the monthly fee.
  • Cancellations made between the 21st and 31st of the month will result in a cancellation charge equal to 100% of the monthly fee.

Refund Process:

  • Refunds will be initiated 3 days after the cancellation request is received.
  • The complete refund process may take 7-14  days, depending on the payment method used.

Our commitment to providing a valuable and dependable learning experience extends to our cancellation and refund policy. We aim to ensure transparency and fairness while accommodating the diverse needs of our students.

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